Questions? We've Got Answers

We proudly serve the Greater Austin Metro area and beyond within a 30-50 mile radius. We offer in-home design sessions and showroom visits. Not sure if your location is covered? Reach out or use our contact form and we'll let you know right away.

We've been transforming windows and building relationships in our community for many years. Our team's combined experience spans decades, which means we know windows, we understand design, and we genuinely care about delivering exceptional results on every single project.

Absolutely. We've completed projects for offices, retail spaces, restaurants, and healthcare facilities. Whether it's a large-scale installation, coordinating with contractors, or sourcing bulk orders, we have the expertise.

Yes. We partner with trusted financing providers to offer flexible payment options that work for your budget. Whether you want to spread payments out or take advantage of promotional rates, we have solutions. Ask our team during your design session about current programs.

Custom work is where we shine. Unusual window sizes, specialty materials, non-standard designs - bring your ideas. Our team has the skills and connections to source or create exactly what you're envisioning. Schedule a consultation to explore the possibilities.

Our collection includes: Blinds (vertical, horizontal, wood, faux wood, aluminum), Shades (roller, cellular, roman, woven wood, natural textures), Specialty (dual shades, sheer shades for light control), Smart (motorized and automation-ready options), Custom (shutters, draperies, and specialty installations), and Outdoor (exterior blinds and weather-resistant solutions).

Blinds have individual slats or vanes that tilt and adjust for precise light control and privacy. They create clean lines and work great in contemporary spaces. Shades are fabric-based and roll, fold, or draw to cover the window. They offer a softer aesthetic and excellent versatility. The best choice depends on your style, functional needs, and desired level of light control.

Absolutely. Motorized options are available for most products - operated by remote, wall switch, or smartphone app. Many integrate with smart home systems like Alexa, Google Home, and Apple HomeKit. Ask us about motorization during your consultation.

We work with the industry's most trusted brands: ALTA Window Fashions (premium shades and shutters), Graber (classic quality), Norman (beautiful shutters), and Levolor (reliable value). We also source specialty and custom products, always focusing on quality you can trust.

The options are nearly endless - hundreds of colors and finishes including contemporary palettes, wood tones, textured fabrics, metal finishes, and custom color options. The best way to explore is to visit our showroom or bring inspiration photos to your design session.

No charge at all. Our design sessions are complimentary with zero obligation. We'll measure your windows, explore options together, understand your vision, and provide a detailed quote. No pressure - just honest guidance about what works for your space.

Plan for 45 minutes to about 1.5 hours, depending on your space and project scope. During that time we'll measure every window accurately, discuss your style, needs, and budget, show samples and explore options, answer all your questions, and leave you with a detailed quote.

A few things help us design better for you: Gather inspiration photos or room images you love, have a rough budget range in mind, think about practical needs (privacy, light, kids, pets), and consider your decor style and favorite colors. Don't stress about being prepared - we'll guide you through everything.

Yes. We can have a video call, see your windows through your camera, and provide recommendations. For the most accurate quote, we'll need precise measurements - you can take these yourself and we'll walk you through it. Contact us to set up your virtual session.

Easy - call us, fill out our online contact form, stop by our showroom, or email your preferred dates. We usually fit you in within 1-2 weeks, with evening and weekend appointments available.

Our trained, professional installers - all background-checked, uniformed, and fully insured. They bring years of experience and genuine care to every job. They're craftspeople who take pride in quality workmanship.

A few windows in one room takes 1-2 hours. Full house installation takes 3-5 hours. Complex or custom work may take multiple visits. We work efficiently without cutting corners and give you a realistic timeline during your design session.

Yes, we recommend it. It helps us access everything, answer questions in real-time, get your approval on the finished work, and explain operation of motorized products. If logistics are an issue, we'll work out a solution.

We stand behind our work completely. If there's any fit or appearance issue, tell us right away. We'll schedule a follow-up at no charge, make adjustments or remakes if needed, and ensure you're 100% satisfied before we consider it done.

We're very careful. We use proper hardware for your wall type and take every precaution. Some mounting holes are necessary, but they're small and easily patched. Renters can ask about damage-free options. We'll explain everything during your consultation.

We cover manufacturing defects and workmanship issues: material and manufacturing defects, hardware, mechanisms, and motors, structural integrity of all components, and our installation quality (1 year). Warranties vary by product. Normal wear, accidents, and misuse aren't covered.

Basic blinds and shades: 2-5 years. Premium blinds and shades: 5-10 years. Shutters: usually lifetime on defects. Motorized components: 2-5 years. Our installation: 1 year. We'll explain the specific warranty for your choices during your design session.

It's straightforward - call or contact us with details, share your purchase info, and we'll assess the claim. We arrange repair or replacement, and most claims resolve in 5-7 business days. Have your paperwork handy when you reach out.

Absolutely. We repair broken slats, cords and lift mechanisms, motors, hardware and brackets, plus fabric cleaning and care. Many repairs are affordable and extend the life of your window treatments significantly.

Blinds: Dust weekly with a soft cloth and keep moisture away. Shades: Gentle vacuum or dusting, follow fabric-specific care instructions. Shutters: Soft, damp cloth for cleaning, no harsh chemicals. We provide care cards at installation and full instructions with your warranty documents.