WARRANTY
Our Promise, Your Peace of Mind
Comprehensive protection that stands behind every product and installation we deliver.
Comprehensive Coverage
Materials, workmanship, and components protected — many products with lifetime limited warranty.Fast Resolutions
Warranty issues handled quickly and fairly with repairs or replacements and minimal fuss.Complete Confidence
We stand behind every installation with care and commitment. Your satisfaction is our guarantee.
AT A GLANCE
What's Covered & What's Not
What's Covered
- Manufacturing Defects — Flaws in materials, fabrics, hardware, and components
- Premature Fading — Color issues caused by manufacturing defects during the warranty period
- Mechanical Issues — Problems with cords, chains, motors, lift systems, and hardware
- Installation Quality — Our professional work guaranteed to meet high standards
What's Not Covered
- Expected Wear — Natural deterioration from normal everyday use
- Damage from Misuse — Problems from improper handling, operation, or accident
- Unapproved Repairs — Changes or modifications made outside of Modern Blinds
- Severe Weather — Loss from storms, extreme conditions, or natural disasters
COVERAGE DETAILS
Coverage by Product
| Product Type | Coverage | Details |
|---|---|---|
| Blinds (Aluminum, Wood, Faux Wood) | Limited 2 Years | Materials, mechanisms, cords, and installation protected against defects |
| Cellular & Roller Shades | Limited 2 Years | Fabrics, lift mechanisms, springs, and installation quality guaranteed |
| Shutters | Limited 2 Years | Frame, louvers, hinges, and all parts against material or construction defects |
| Drapes & Curtains | Limited 2 Years | Fabrics, seams, hems, and hardware against manufacturing defects |
| Motorized Products | Limited 2 Years | Motors, control systems, and mechanisms fully covered |
HOW IT WORKS
How to File a Claim
Reach Out
Contact us with details about the issue. Have your purchase info handy if possible.
Share Details
Tell us what's wrong, when you noticed it, and send photos if you have them.
We Evaluate
Our team reviews your claim carefully and determines what's covered.
We Make It Right
Repairs or replacements handled promptly — most resolved within a week.
KEEP IT LASTING
Care & Maintenance
Weekly Dusting
A quick dust with a soft cloth keeps blinds and shades looking fresh and prevents buildup that can affect materials.
Smart Cleaning
Use mild soap and cool water when deeper cleaning is needed. Skip harsh chemicals and excessive moisture.
Gentle Use
Operate products gently and follow care instructions. Smooth handling keeps mechanisms working beautifully for years.
Let's Bring Your Vision to Light
Your consultation is completely free — and completely worth your time. Let's create something beautiful together.